Support
Get help with Verifex.
We answer by email. Pick the topic closest to your question so it reaches the right person first.
Product and API questions
A screening result you want explained, an error from the API, or a question about a list.
Ask a support questionIntegrations
Setting up the MCP server or another integration. Say which one and what you saw.
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Account changes, deletion, and data-subject requests under the GDPR.
Make a data requestHelp us answer the first time.
Include the request_id of the screening (shown in the dashboard and returned by the API), the time it ran, and the integration you used. Never send an API key: we never need it, and a key sent by email should be revoked in API Keys.
Setup guides
Service status
Current availability and incidents are on status.verifex.dev.
Security reports
Follow the vulnerability disclosure policy. Please do not report a vulnerability in a public issue.